Refund and Cancellation Policy

PropAnalytics is sold as a recurring subscription unless otherwise stated at checkout. Billing is processed securely by Stripe.

Your subscription renews automatically until canceled through the billing portal or by contacting support for assistance.

You may cancel your subscription through the Stripe customer portal from the Billing page in the app.

Annual subscriptions are billed upfront. Canceling turns off automatic renewal, and your access will continue through the end of your already-paid annual term.

Annual payments are not prorated or automatically refunded. Refund requests are reviewed case by case, including duplicate charges, accidental purchases, technical access problems, or other reasonable circumstances.

Because the product provides immediate access to software and report-generation tools, partial-month refunds may not be available after substantial use.

If payment fails, Stripe may retry the charge and notify you using the billing details on file. Access may be limited or suspended until payment is resolved.

Pricing may change over time. If a change affects an existing subscription, we will follow Stripe's billing and notification tools and any applicable legal requirements.

For cancellation or refund help, use the billing portal first. If you need additional assistance, contact support@propanalytics.net.